Renting conditions



By entrusting this vehicle to you, Europcar Romania make a commitment to you and you to them, on the contractual terms and conditions of hire set out below, subject to force majeure as defined in Romanian Law.

Any deviation frm these terms shall require prior concent in writing from the company.


The various notions to which there terms refer shall be construed in accordance with generally applicable law relating to leases.

The hire contract is made on a personal basis and may not be transferred.

“You”, “the hirer” means the drivers and payers mentioned in the hire contract and those signing it, who are deemed hirers.

“We”, “the company” means Europcar Romania.

“The vehicle” means a passenger car or utility vehicle let to you for the durations agreed under the Hire Contract.

“Damage” shall mean any damage to the vehicle including glass damage, which shall include lenses, mirrors and lights.

“Theft” of the vehicle shall include vandalism theft of accessories and attempted theft.

“Travelling abroad” Romania is allowed in certain countries, conditions and costs according with Europcar Romania insurance programme at the beginning of your rental.

You can travel abroad Romania with a written authorisation from Europcar Romania. This authorization must be requested with at least two days, exempt weekends, before you want to pass the Romanian border.


You are required to give us, with supported evidence, all the essential information to draw up you hire contract and in particular your identity, address, the category and date of insurance of your driving licence and the form of payment for your hire.

Any driver must have held for at least 12 months a currently-valid driving licence, corresponding to the category of the vehicle hired. He or she shall also be aged over 21 (the age required may be higher for certain categories of vehicle).

You will be required to make, at the start of hire, a pre-payment in the foreseeable amount of the hire bill, plus the deposit.


3-1 The vehicle’s conditions

A document describing the vehicle’s condition is attached to your contract. You agree to put on it in writing, before departing the station, any apparent damage not described. If not, you shall be deemed to have delivered a vehicle complying with the statement.

We are unfortunately unable to accept claims relating to apparent damage not reported at the time of departure.

You must return the vehicle in the condition in which you received it. Any reconditioning costs by the hirer’s misconduct shall be added to the cost of hire, subject to the terms of the section “Optional contractual waivers”.

 3-2 Use of the vehicle

You must never drive the vehicle elsewhere than Romania without a written authorisation of Europcar Romania (see definition, Article 1).

In accordance with the prinicipal of personal penalties, you are responsible for the offences commitied during the term of the hire. Accordingly, you are informed that your references may be notified to the police authorities on demand.

You undertake to use the vehicle in a prudent and reasonable fashion and in particular, without being under the influence of alchool, narcotics or any other substance liable to be detrimental to your driving ability, as laid out in the Highway Code and in accordance with it’s intended use which, for a passenger vehicle, means mainly the carriage of persons on a gratuitous basis and for a utility vehicle, mainly the carriage of goods.

We wish to draw your attention to the  size of utility vehicles, which requires increase attentions for certain maneuvers (reversing, for instance) and may make it impossible to use some road facilities (tunnels, bridges, etc.), for which the maximum headroom is Signpost  ahead, in accordance with the legislation.

CAUTION: impacts on the top and bottom body-work are not covered by the damage waiver. Overheating the engine/gearbox, driving the car without engine oil and/or gearbox oil under any circumstances is forbidden. For blocked engines/ gearbox, the entire replacement value will be charge.

In particular, you may not use the rental vehicle:

-     for rehire;

-     for carrying passengers for hire or reward;

-                       to carry a number of persons in excess of that mentioned on the vehicles registration certificate;

-     to take part in rallies, contests or trials, wherever located; training for sports competitions

-     to give driving lessons;

-                       to push or tou another vehicle

-     on a road unfit for motor vehicle, or the surface or condition of which envolve risks for the tires or parts under the vehicle;

-     on roads closed to public traffic

-     to commit a national or international offence

-     under the influence of alcohol, narcotics and other substance liable to be detrimental to driving ability

The goods and baggage carried in the vehicle, including their packaging and fastening shall not damage the vehicle or cause unreasonable risks for its occupants.

When you park the vehicle, even for a short stop, you undertake to lock the vehicle and to use the alarm and/or anti-theft devices fitted to the vehicle.

You should never leave the car unoccupied with the keys in the ignition. Failure to return the keys shall render the theft waiver void.

In the event of damage or theft, you must forward to the company as soon as possible the accident report or receipt of theft report issued by the authorities, together with the original vehicle’s keys and documents.

3-3 Maintenance – Mechanical problems

During your hire and according to the mileage run, you will be required to perform customary inspection (oil level in excess of 1000 kilometres, tire pressure, etc.) in accordance with resonable and prudent use. The hirer shall remain alert to any signal from the warning lights on the vehicle’s dashboard and shall take any necessary protection, such as an emergency stop.

CAUTION: Article 3-2 lists minimum obligations to be observed during your custody of the vehicle.

The vehicle is provided to you with five tires in a condition meeting the traffic-legislation requirements. In the event of damage to one of them otherwise than by ordinary wear and tear, latent defect or force majeure, you undertake to replace it immediately at your own expense with a tire of the same size, tipe, brand and wear.

In the event of the mechanical breakdown or accident, you are provided with an assistant service, included in the price of the hire.

If the mileameter has not run for a reason other than tehnical malfunction, the hirer shall pay for mileage on the basis of 500 kilometers per day.


4-1 Definition and computation

The hirer agrees to return the vehicle to the company on the date specified by the hire contract, under penalty of civil and criminal proceedings.

A hire contract shall have a maximum duration of 30 days, incuding extentions.

The hire duration shall be determined by indivisible period od 24 hours, starting from the time when the vehicle is made available; you are allowed, however,  a 59-minutes tolerance at the end of the hire before a new period of 24 hours is applied.

If you wish to keep the vehicle beyon the duration specified in the contract:

-     you are required to visit the Europcar departure agency as a priority, or otherwise, the Europcar agency specified by the departure agency (or, solely for rentals who are also holders of a EUROPCAR payment card, to the EUROPCAR station that will be indicated to you by your original check out station).

-     and to pay supplementary fee and costs at each close of the hire contract.

4-2 End of the hire

The hire shall end upon return of vehicle, it’s keys and documents at the company’s counter, to a Europcar agent. In no event will you return the keys to persons present in the car parks and claiming to be Europcar agents.

In the event that the vehicle were to be returned without its keys, the cost of their replacement will be charged to the rental as well as bringing the vehicle back.

The company shall bear no liability for property left in the vehicle at the end of the hire.

CAUTION: Only transfer of possession of the vehicle, original documents and keys to the agent during the agency’s opening hours shall put an end to the hire contract.

Reminder: you are liable untill the end of the hire contract.

Exceptions: if the vehicle is confiscated or seized, the hire contract may be terminated as of rights as soon as the company is informed by the judiciar authority or hirer.

Any use of the vehicle dentrimental to the company shall be cause for the latter to terminate the contract as of right.

In the event of theft, the hirer contract shall end upon delivery to the company of the original car documents, car key and complaint lodged with the appropriate authorities  by the hirer.

In the event of accident, the hirer contract shall end upon delivery to the company of the accident report duly completed by the hirer and any third party concement.


Hirers shall be jointly liable for the cost of hire.

The estimated cost of hire and services is payable in advanced. It includes the hire fee computed according to the prices in force at the time of the contract’s signature, any fees or costs for options accepted by the hirer, the various contributions related to the suplementary insurance or waivers taken out, plus 20% which add the deposit and the evaluation of the fuel service specified in the Rental Agreement.

For payments made by bank card, only an authorization will be asked for at the time of hire. Upon return, the amount of the bill shall be charged automatically to the acount corresponding to the card submitted, unless the hirer offers another means of payment accepted by the company.

The client accepts to be charged on the same account the amount of excess charges and other charges in case of damage or theft of the hired vehicle.

Beyond 30 days hire, a bill shall be issued, and shall be paid immediately, even if the hire continues.

If the due date for payment stated on the bill exceeded, the hirer shall be liable, after notice, for late-payment interest on the amount due, at the legal rate plus 50%.

The hirer expressly agrees that failure to make a single payment when due or delinquency shall etail immediate maturily of all outstanding bills, and intitle the company to claim immediate return of vehicles currently hired.

5-1 Applicable prices

The prices applicable to the hire, suplementary services, and optional waivers or insurance shall be those in force at the time of the contract’s signature, and based on the information you have provided (duration, return station, etc.). Any change of such information shall entail application of a substituted price, mentioned in the brochure for the agreed price.

The vehicle is provided to you with a full tank. You shall return it in the same conditions. If not, you will be charged for the missing fuel.

5-2 Deposit

The amount of the deposit shall depend on the category of vehicle hired

And on the supplementary waivers taken out. It is intended to cover the damage suffered by the hirer through damage or theft of the vehicle. It’s amount is specified on the Rental Agreement at the time of hire.

If the hirer is not taken out waivers charge (theft and/or damage), the deposit shall amount to the hirer’s maximum liability, according to the category of vehicle made available, as specified in the Rental Agreement.

If the hirer has taken out waivers charge for damage (CDW mentioned or ticked on the contract) or theft (TW mentioned or ticked on the contract) only a deposit equal to the non-reimbursable excess charge at to the borne by the hirer in the event of theft or damaged will be required.

The deposit shall accure to the company in the eevent of danage caused by the hirer or theft of the vehicle (subject to the contractual waivers specified below), to the extend of the damage suffered.

If there is no damage and/or no theft, the deposit actually paid shall be refunded at the end of the hire, subject to the 21-day cashing period for checks.

5-3 Payment conversion

The rentar who eject to pay at the start of the rental with a credit card issued in a non Euro billing currency has the choice to pay either in Euro, in USD or in RON.

The choice may amended by the renter at the time of check in, when requesting a printed invoice, otherwhise the check out choice is considered final.

If for whatever reson the conversion can’t be processed by the Lessor, the transaction will be submitted in RON.


You are responsible for the vehicle in your custody.

Accordingly, in the event of the theft of the vehicle or damage to it for which yu are responsible, or in the absence of any liability of a Third Party, you shall idemnify the company for the damage actually suffered (cost of repairs, market value of the vehicle, immobilisation costs, administrative costs, etc.).

Upon the end of the hire, in the event of damage or theft, you shall be charged an amount equivalent to the non-waivable amount. If the amount of damage of the company exceeds that amount, you shall be billed for the difference.

If the damage to the company is mitigated (vehicle recoverd within 60 days, contributory or complete liability of third party, etc.) the hirer (S) shall be reimbursed to the extent of that mitigation.

This liability shall be limited if you have taken out the “limited liability” waivers for damage or theft specified under Article 7.

Surname and first name:


Signature(s) of hirer(s):





In order to reduce your responsibility to the non-reimbursable excess charge amount, you may take out cover for the waiver charge for damage (“CDW” Colision Damage Waiver) mentioned or ticked on the contract and/or theft of the hired vehicle (“TW” Theft Waiver) mentioned or ticked on the contract, in consideration of a flat-rate payment per day of hire. Some of our prices include these waivers.

Even if you take these options, you will be charged the non-reimbursable excess charge amount for each incident, according to the category of vehicle, specified in the Rental Agreement the time of hire.

If the actual  amount of damage sudden by the renter out is lower than this amount, you will be charged the lower of the two.

If you bear no responsibility whatsoever, and upon refund for the riable third party, this will be refunded to you in full.


Drivers not specified in the hire contract, from whom the hirer shall remain riable, are not entitled to the benefit of the colision, damage or theft waivers for the vehicle.

Failure to comply with any of the express terms of Articles 2, 3-2 or 4-2 hereof shall cause the contractual waivers taken out to be voided.

CAUTION: Contractual “TW” Theft Waiver is void if hirer or hirers failed to return the original car documents, car key and Police full report in case of car theft.

The hirer or hirers shall then be liable for the full cost of claim in accordance with generally – applicable low governing liability and shall indemnify the company for the damage actually suffered (cost of repairs, market value of the vehicle, immobilization costs, administrative costs, etc.)


All our vehicles are covered by a “Third-Party Liability” policy in accordance with legislation in force.

You may also take out optional driver and passenger insurance.


The contract’s image shall be stored on the fisicaly unalterable medium. The perties agree that this image shall have the legal validity of an original document.


The Courts at the location of the company’s principal office shall have jurisdiction, to the extend permitted by law, over any dispute among tradespeople arising out of this agreement and which can not be setteled amicably.

In order to exercise your right to access or correction, or in order to object to disclosure of your personal data particularly to other commercial companies, you may wright to:

AHL Auto Rent

17, Grigore Mora Street

Bucharest, Romania

“I hereby acknowledge being fully aware of the terms and conditions indicated in this document (front and back page), with which I promise to comply.”

January 2016

Call our reservations team: +40740044964

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